FAQ


Q. What is the DTE Energy Holiday Season Matching Gift Program?

DTE Energy employees, retirees, contractors and members of the DTE Energy Board of Directors can support a number of organizations across the state that provide essential support with food and shelter to individuals and families in need. The DTE Energy Foundation will provide at least $100,000 in matching funds in support of individual tax-deductible gifts made directly through this site only.


Q. How does the DTE Energy Foundation match my gift?

The DTE Energy Foundation will match eligible donations of between $10 and $1,000 on a dollar-for-dollar basis until matching funds are exhausted. If giving exceeds the match pool, gifts will be allocated on a pro-rata basis. Each contribution must be at least $10, and the per-donor maximum is $1,000. Contributions received by December 31, 2018 will be used to support the selected charities.


Q. When is it?

This month-long event will start on December 1, 2018 and end on December 31, 2018.


Q. Who can donate?

DTE Energy employees, retirees, contractors and members of the DTE Energy Board of Directors with a credit card and access to the internet.


Q. What is a "unique donor"?

A unique donor is one individual or corporation/business. Multiple donations from one donor to the same nonprofit will count as one gift.


Q. What forms of donations are accepted?

MasterCard, Visa, Discover and American Express donations received through the website will be matched. No donations via check, cash or stock will be accepted.


Q. Is my donation tax-deductible?

When donations are received through the website, a receipt is automatically generated for the gross amount of your gift and emailed to the address you provide. Your tax professional can advise you on the tax deductibility of the donation.


Q. Will I receive a receipt for tax purposes?

Yes. You will automatically receive an emailed receipt acknowledging your gift. If you do not see your email receipt, please check your spam folder. If you need assistance obtaining a new receipt, please email dtematching@cfsem.org.


Q. May I designate how a nonprofit uses my gift?

All donations made during the DTE Holiday Season Matching Gift Program are considered unrestricted gifts to the nonprofit organization to support their programs that provide emergency food or shelter support.



Q. How much of the donation will go to the nonprofit?

The DTE Energy Foundation covers the costs of credit card transactions so that 100% your donation amount will go to the nonprofit organization that you selected.


Q. May I use my donation to buy event tickets, or other things that provide me a benefit?

No, donations may not be used to pay for anything that might be perceived as a material benefit to the donor, advisor or other disqualified person - including dinner tickets, membership fees, golf fees, admission tickets or other gifts.


Q. What if I can't find my favorite nonprofit organization on the website?

If you can't find them on the site, they may not have been selected for the program this year. Please contact dtematching@cfsem.org, if you have an organization that you would like to recommend for the program in the future.


Q. Who will receive my contact information?

The Community Foundation for Southeast Michigan will have your contact information for the purpose of your gift acknowledgement/receipt. The Community Foundation will share your name, but not contact information or gift amount with the organization. Unless you have also contributed directly to the Community Foundation, you will not receive any additional correspondence from the Community Foundation. If you would like to sign up for news from the Community Foundation, you may do so here: https://cfsem.org/subscribe/


Q. Can I make donations via a mobile device?

Yes! Simply visit dteholiday.org.


Q. Who do I contact if I need help?

If you need help navigating the site or have questions about donating, feel free to contact GiveGab's Customer Success team at CustomerSuccess@givegab.com or use the little blue chat bubble at the bottom corner of your screen. If you have more questions about the program, you can email dtematching@cfsem.org.


Q. Who is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner. Your profile on GiveGab is available 365 days a year for fundraising and volunteer management should you choose to use it beyond the DTE Holiday Season Matching Gift Program.


Q. Do I need to create an account with GiveGab to donate?

No. You do not need to create an account to make a donation.